You can cancel your free trial anytime during your 7 days trial. After you cancel your Free Trial, we will not charge your card and you can continue using our platform for 7 days. Your free trial will expire after 7 days from the date of activation of your account.
To cancel your Free Trial, please follow the steps:
To avoid getting charged, you need to cancel your free trial at least one day before the trial expires. If you’ve missed cancelling your free trial and have been charged for your subscription, please refer to the Refund Policy.
After you cancel your subscription, you will lose access to all Premium features at the end of your current billing cycle.
To avoid getting charged for another billing cycle, you need to cancel your plan at least one day before your next scheduled billing date. If you’ve missed cancelling your subscription and have been charged, please refer to the Refund Policy.
If you signed up directly through Export Genius (desktop or mobile web), you can only cancel your subscription from the Export Genius desktop website after login to Dashboard.
To cancel your subscription, please follow the steps:
If you have any questions or doubts about the rights and restrictions given above for using our Online Platform and Website, please go through our Terms & Condition , Privacy Policy & Refund Policy or You may contact us or send an email to [email protected].